Run your event, we'll handle the rest.

These terms cover hosting and selling tickets to events on Coral Tickets. They sit on top of our Common Terms, and they spell out the things specific to being a host: how you get paid, what you're responsible for, and how refunds work.

The short version: you keep 100% of every ticket's face value, your buyers cover the booking charge, and you stay responsible for the event you run. The detail is below.

Last Updated Date: 1st September 2026

These Host Terms incorporate the wearecoral Common Terms, which include important provisions on liability, indemnity, intellectual property, and dispute resolution. By accepting these Host Terms you also accept the Common Terms. The Coral Tickets Refund Policy also forms part of these terms.

If these Host Terms conflict with the Common Terms, these Host Terms prevail for your hosting activities, to the extent of the inconsistency. For refunds and cancellations, the Refund Policy prevails.

On this page:

• 1. Registration and your organiser account
• 2. Your events, and what you may not host
• 3. Fees, payments, and payouts
• 4. Refunds and cancellations
• 5. Attendees and their tickets
• 6. Communicating with attendees
• 7. Handling attendee information
• 8. Licences and permits
• 9. Your representations and warranties
• 10. Suspension and termination
• 11. Tax and GST
• 12. Selling as agent for an organiser of record
• 13. Terms that carry over from the Common Terms

1. Registration and your organiser account

a. To host events you must register an organiser account and provide accurate information, including the payout account details we need to pay you. You are responsible for keeping that information current.
b. wearecoral may decline an organiser account, or decline to publish an event, at its discretion, and need not give reasons.
c. If you register on behalf of a business, you confirm you are authorised to bind it to these terms.

2. Your events, and what you may not host

a. You are responsible for the events you create, including their description, pricing, capacity, dates, and conduct. Your event details must be accurate and not misleading.
b. Coral Tickets is built for music and community events, but you are not limited to live music. You may not, however, host or sell tickets to an event that:
I. is unlawful, or promotes unlawful activity;
II. is hateful, harassing, or incites violence;
III. is unsafe, or that you are not authorised or permitted to run; or
IV. wearecoral reasonably considers inconsistent with the purpose of the platform.

3. Fees, payments, and payouts

a. You set your ticket prices. The price you set is the face value, and you receive 100% of the face value of every ticket sold, less any refunds.
b. Buyers pay a booking charge on top of the face value. wearecoral funds the payment-processing cost out of that booking charge, so it is not deducted from your payout.
c. We collect and hold the money from ticket sales to your events in wearecoral's own name. What we owe you is a debt: the face value of tickets sold, including any GST you pass on under section 11, less refunds. It becomes payable after your event completes, once our checks are complete, and is paid as set out in this section. If your event is cancelled, any amount remaining after the refunds required by the Refund Policy becomes payable once those refunds have been processed.
d. We pay you the amounts owed to you for an event after the event, by electronic bank transfer to the account you nominate. PayPal Payouts may be offered as an alternative where available.
e. We will release your payout within 5 business days of your event, subject to completing our checks and to any amount we withhold under this section. You are responsible for the accuracy of your nominated account details.
f. If amounts are later reversed (for example, a refund or chargeback after you have been paid), the reversed amount and any fees our payment provider charges us for the reversal are a debt you owe us, payable on demand. We may recover that debt in any lawful way, including by offsetting it against your future payouts. You are also responsible for our reasonable costs of recovering it.
g. If we cannot pay you because your nominated account details are missing or invalid, we will make reasonable attempts to contact you. If an amount owed to you remains unclaimed six months after your event, it is forfeited to wearecoral.
h. We may withhold part or all of an amount owed to you, for as long as we reasonably consider necessary, where we expect refunds, chargebacks, disputes, or fraud in connection with your events, or where you are in breach of these terms. We will tell you when we withhold and why.

4. Refunds and cancellations

a. The Coral Tickets Refund Policy applies to your events and forms part of these terms.
b. You are responsible for your events and for honouring refunds required by the Refund Policy or by law. Where wearecoral issues a refund to a buyer as merchant of record, that does not transfer your responsibility to us.
c. A refund reduces your payout for the event by the face value of the refunded tickets. Any other amount we refund on an order for your event, and any fees our payment provider charges us for a refund or chargeback, are a debt you owe us on demand, unless caused by our error. We may recover that debt in any lawful way, including by offsetting it against your payouts.
d. If you cancel or materially change an event, buyers are entitled to a refund of the face value, and you remain responsible for that refund.
e. If you do not honour a refund that the Refund Policy or the law requires, we may issue it ourselves, and recover it from you as set out in clause 3.

5. Attendees and their tickets

a. Buyers of tickets to your events are subject to the Coral Tickets Buyer Terms.
b. You agree to honour every ticket validly issued and confirmed through Coral Tickets. It is your responsibility to check a ticket's validity at the door and to apply any age or entry conditions for your event.
c. You may set additional event-specific conditions, provided they are lawful and consistent with these terms. Those conditions cannot create obligations for wearecoral.

6. Communicating with attendees

a. Where Coral Tickets lets you contact your attendees, you may use it only for messages about the event they bought a ticket to, or for communications they have agreed to receive.
b. You must not use it to send unsolicited marketing or any unlawful or misleading message, and you must comply with the Spam Act 2003 (Cth).

7. Handling attendee information

a. When you host an event, you receive personal information about your attendees (for example, names, and contact details where an attendee has agreed to receive your communications). You are responsible for handling it lawfully.
b. You must use attendee information only to run the event the attendee bought a ticket to, and any communications they have agreed to. You must not sell it or disclose it to others, must keep it secure, and must delete it when it is no longer needed.
c. You must comply with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth) in handling attendee information and communications.

8. Licences and permits

You are responsible for obtaining and holding all licences, permits, and approvals your event requires (for example, venue, liquor, safety, or council approvals), and for complying with all laws that apply to running it. wearecoral provides the ticketing platform only and does not run your event.

9. Your representations and warranties

You warrant that:
a. the information you provide about yourself and your events is true and not misleading;
b. you hold the rights, licences, and permits needed to run your events and sell tickets to them;
c. you will deal with attendees fairly and in good faith, and honour the tickets you sell; and
d. you will comply with these terms, the Common Terms, the Refund Policy, and all Applicable Laws.

10. Suspension and termination

a. wearecoral may suspend or remove an event, or suspend or close an organiser account, where it reasonably believes these terms or Applicable Laws have been breached, or to protect attendees or the platform.
b. Suspension or removal does not relieve you of your obligations to attendees, including any refunds owed.
c. Where we suspend or remove an event or account, we may also cancel or refund affected orders and withhold related amounts while we investigate, or as the law requires.

11. Tax and GST

a. Each ticket sale is a sale by you to the buyer. wearecoral acts as your agent solely to make that sale to the buyer and to issue tax invoices on your behalf. wearecoral collects payment from buyers in its own name as merchant of record for payment processing. wearecoral's own supply to the buyer is its booking fee; the ticket itself is always your sale. Where an event names an organiser of record, the ticket sale is that organiser's sale and section 12 applies.
b. You are responsible for your own tax obligations in connection with your events. wearecoral cannot give you tax advice. We encourage you to consult a tax professional if you are unsure of your obligations.
c. You may mark an event as subject to GST only if you are an Australian resident carrying on an enterprise in Australia and you are registered for GST. By marking an event as subject to GST you warrant that this is true, and remains true while the event is on sale.
d. Where an event is subject to GST, the GST on the ticket face value is your liability, and you are responsible for remitting it. wearecoral collects it from the buyer as part of the ticket price and pays it to you with your payout. We never withhold it or remit it on your behalf.
e. wearecoral issues the tax invoice for your ticket sales to the buyer on your behalf, showing your registered legal name and ABN. You must not issue a separate tax invoice for the same sale.
f. Your registered legal name, ABN, and registered address must be accurate and kept up to date while any event subject to GST is on sale. Your legal name and ABN appear on buyer receipts for those events.
g. If you choose to pass GST on to buyers, the buyer-facing ticket price is the GST-inclusive price, and booking charges (including the artist contribution) are calculated on that GST-inclusive price.
h. wearecoral charges its own GST on its booking fee. That is wearecoral's own supply to the buyer, separate from your ticket sale, and wearecoral accounts for it.

12. Selling as agent for an organiser of record

a. An event may name an organiser of record: the party who sells the tickets, where you operate the event and its ticketing on their behalf (for example, a venue-hire arrangement where the performer sells the tickets through your account).
b. For such an event, each ticket sale is a sale by the organiser of record to the buyer, and you make that sale as their agent. Section 11(a) otherwise applies unchanged: wearecoral still collects payment in its own name as merchant of record, and issues the receipt or tax invoice for the ticket sale — showing the organiser of record as the seller.
c. You warrant that the organiser of record has authorised you to sell tickets on their behalf and to enter these arrangements for them, and that the details you record about them — legal name, entity type, ABN, GST registration, and registered address — are true and kept up to date while the event is on sale.
d. Where such an event is marked subject to GST, section 11(c)–(f) apply to the organiser of record's registration and identity, not yours: the GST on the ticket face value is their liability, the tax invoice shows their legal name and ABN, and you must not mark the event subject to GST unless they are registered for GST.
e. Our payment obligations to you are unchanged: section 3 applies as written, we pay you, and any GST collected is included in that payment. What you then owe the organiser of record — including that GST, and any hire fee or other arrangement between you — is a matter between you and them, and wearecoral has no visibility of or responsibility for it.

13. Terms that carry over from the Common Terms

a. Your hosting is also governed by the Common Terms. In particular, please read the provisions there on limitation of liability, indemnity, intellectual property, and dispute resolution, as they apply to you and may limit wearecoral's liability to you.
b. For your hosting activities, and in place of the amount in clause 11(c) of the Common Terms, wearecoral's total aggregate liability to you arising under or in connection with these Host Terms and the matter is limited to AUD $1,000. This limit does not apply to our obligation to pay you amounts owed under section 3, and your Non-excludable Rights are unaffected.